Microsoft reneged on its promise of unlimited OneDrive for Business storage for all organizations, announcing Wednesday that only premium Office 365 subscribers will get access to limitless cloud storage.
While the company never officially said that every paying organization using OneDrive for Business would get unlimited storage, a blog post announcing unlimited storage for consumers said that it would be on the Office 365 roadmap. Removing that option for budget customers is a move that’s sure to be unpopular among those businesses who thought that they would get more bang for their buck storage-wise.
It’s a decision that’s similar to one that Microsoft made regarding its consumer Office 365 product. According to Seth Patton, a senior director of product marketing for Office 365, Microsoft decided to go that way in order to focus OneDrive on helping users be productive—and avoid acting as an online backup service.
“But it’s a take back for some customers who we promised unlimited for, and we recognize, again, that’s disappointing some customers,” Patton said in an interview. “And it’s a tough business decision and I just want to make sure that my empathy is clear on that.