The explosion of some Samsung Electronics Co. Galaxy Note 7 phones in recent weeks has led to consumer confusion and anger, as the phone maker and the U.S. product-safety watchdog work toward an official recall.
Two weeks ago, Samsung announced a voluntary global recall of the Galaxy Note 7 in the 10 countries where the smartphone was available, citing reports of fires involving lithium-ion batteries in some of the devices. On Friday, the Consumer Product Safety Commission said users of Note 7 smartphones should turn them off and not use them.
Airlines have been asking travelers to turn off Note 7s before boarding planes, after the Federal Aviation Administration last week started urging passengers to avoid using the devices on board and not stow them in checked bags. On Tuesday, NJ Transit instructed passengers to turn off their Note 7s.