The burning Galaxy Note 7 is singeing Samsung with consumers. Badly.
The Korean electronics giant said late Tuesday that 500,000 replacements for the phablet-sized phones,recalled last week because of problems with igniting batteries, had arrived in the U.S. and would be available for exchange Wednesday. So far it's exchanged 25% of Note 7 devices owned by U.S. consumers. A Samsung spokeswoman said a "vast majority" have opted for another Galaxy smartphone.
But a recent survey suggests many of the original buyers, the fans who rushed to get the critically acclaimed phone in the first weeks, may avoid the Note 7 on the second go-around.